General Information

Scheduling an Appointment

Our office is open Monday through Friday from 8 am until 5 pm.  We will always make every effort to schedule your appointment as promptly as possible.  If you have pain or an emergency situation, every attempt will be made to see you that day.  We have time slots allocated specifically to accommodate patients in pain.

If your dentist or physician has taken x-rays, you may request that they forward them to our office.  We will routinely take the necessary films at our office at no extra cost to you.

Scheduling an appointment is typically done over the phone, an interaction that we consider vital to enabling our patients to receive the most appropriate care.  Our front office staff will ask a few questions regarding pain level, presence of swelling, and current health/medication history.  This information will help us to not only schedule the appropriate amount of time for your visit, but also prepares us to address the physical and emotional needs for the patient.

At the time you make your appointment, please alert the office if you have any special needs requiring attention, including medical conditions that may be of concern prior to your visit.

If you have been advised by your physician or dentist to use antibiotic premedication because of mitral valve prolapse (MVP), heart murmur, hip, knee cardiac or other prosthesis, or if you have rheumatic heart disease, please make sure you are on the appropriate antibiotic on the day of your appointment.  If there is a question, please call our office prior to your appointment.

 

Fees and Insurance Policies

Financial Policy

For your convenience we accept Visa, Mastercard, Discover, personal checks, cash, and Care Credit. We provide the highest quality care at the most reasonable possible cost to our patients. Payment is due in full at the time services are provided. The fee for your endodontic treatment will be based on the extent of treatment required. We estimate the likely treatment fee prior to your visit to our office.

Insurance Policy

As a service to our patients, our practice accepts most dental insurance programs, including non-managed care, indemnity (traditional) and PPO out-of-network and we are a PREFERRED PROVIDER of DELTA DENTAL. We do not participate in any HEALTHCARE MANAGEMENT plans however, we will be happy to file your insurance claims for you. Our office will prepare all the necessary forms for your dental benefits. Please feel free to contact our office to verify acceptance of your plan.

We do remind you however, that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. Our office will gladly submit a pre-treatment estimate to your insurance companyso that you will know what your benefits will be and we will do all we can to help maximize your insurance benefits.

The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its allowances on a fixed fee schedule, which may not coincide with our usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.